privacy policy
Who are
At KNIGHTS OF we are committed to maintaining the trust and confidence of our visitors to our web site. We’re not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. We’re not fans of others who do it, and we’re not going to do it ourselves.
We are aware that the for some aspects of the website to work we do have to collect some of your personal information. Our Privacy Policy provides detailed information on when and why we collect any personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.
Types of data we collect
We use cookies on this site to enable certain parts of the site to function and to collect non-personal information about your use of the site so that we can improve our visitors’ experience.
By your using www.knightsof.media you confirm that you accept the terms of this policy and agree to us sending you cookies.
What are cookies?
Cookies are small text files that are placed on your computer or mobile device by websites that you visit. They cannot harm your computer and do not contain any information that enable us to identify you personally, they just enable our websites to recognise your computer and to identify certain other non-personal information such as which browser you are using. This information can be used to make the website work, to identify which parts of the site can work better or to analyse how often people visit the site and what they look at. We will not associate this data with any personally identifying information that you may choose to provide to us in other ways.
How to manage cookies
To make full use of this site, your device must be set to accept cookies otherwise some aspects of it may not work. If you nevertheless want to restrict, block or disable cookies, you can do so by changing your browser settings. If you would like more specific information about how to change your browser settings, please visit www.allaboutcookies.org, which has detailed information for each browser as well as more information about cookies in general.
Google Analytics
When someone visits knightsof.media we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
Mailing lists
As part of the registration process for our monthly e-newsletter, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.
We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing us at KOHQ.
Live chat
When someone activates the live chat feature we use a third party service, INTERCOM, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out what information you have read before reaching out to us. Using a third-party analytics services to help understand your usage of our services we provide a limited amount of your information to Intercom, Inc. (“Intercom”) and utilize Intercom to collect data for analytics purposes when you visit our website. As a data processor acting on our behalf, Intercom analyses your use of our website and tracks our relationship by way of cookies and similar technologies so that we can improve our service to you. For more information on Intercom’s use of cookies, please visit https://www.intercom.com/terms-and-policies#cookie-policy.
We use Intercom as a medium for communications, either through email, or through messages via knightsof.media. As part of our service agreements, Intercom collects publicly available contact and social information related to you, such as your email address, gender, company, job title, photos, website URLs, social network handles and physical addresses, to enhance your user experience. For more information on the privacy practices of Intercom, please visit https://www.intercom.com/terms-and-policies#privacy. Intercom’s services are governed by Intercom’s terms of use which can be found at https://www.intercom.com/terms-and-policies#terms. If you would like to opt out of having this information collected by or submitted to Intercom, please contact us.
Access to your personal information
You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer David Stevens.
Changes to this privacy notice
We’re learning as we grow and are committed to being as safe, open and upfront as possible about what data we hold. This notice was last updated in May 2022 and will be reviewed again in August 2022.
